Get Grace


Get Grace

Robotics and Intelligence: Part 2 of 2

by Ahmad Jawad, on Dec 5, 2018 9:33:32 AM

What is Artificial Intelligence?

Artificial Intelligence is the idea that machines are able to learn and reason in the same manner as humans. A.I. solutions are able to reason through persistent problems, understand why the problems are occurring, and, in some instances, take actions to resolve those problems. A.I. solutions also have the capability to change the way they learn and are not restricted to a set of rules.


  • Decision Making: A.I. solutions are learning systems, meaning they are able to study and reason. A.I. solutions can make decisions for you. These decisions are highly accurate and occur at computer speeds which are much quicker than humans arriving at the same decision.
  • Taking Action: A.I. will not only determine the appropriate decision for you, but in some instances can take action.
  • Adaptability: Learning systems are not rules based, meaning they can think for themselves. A.I. solutions adapt to the changing environment and inputs in order to better solve the problem being addressed.


  • Trust: Humans tend to not trust the machine and its recommendations.
  • Delayed Gratification: Because A.I. is not software, it is at its worst when first implemented. Much like the intelligence humans possess at birth, this intelligence grows over time. The machine learns in a similar manner.
  • Constant Feedback: A.I. requires a large amount of human training and intervention at the onset and relies heavily on constant feedback from end users.


Topics:Revenue Cycle ManagementArtificial IntelligenceRPARobotics


About MiddleGate

MiddleGate delivers technology solutions to improve revenue cycle management. Get the latest updates on our blog where we aim to deliver relevant, cutting edge news and commentary on technology issues within medical billing and RCM. 

Subscribe to Updates